Like many of you, I watched the streaming performance of “Hamilton” over the holiday weekend. I thought the creative and energetic portrayal of American history was amazing! Is it bad that even while enjoying Hamilton, patient safety is on my mind?  The song “The Room Where It Happened”  got my attention.  In the song, a…

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Success will Require a New Level of “Alignment” While there is much attention being paid to physician leadership, we don’t talk about “physician-hospital alignment” as much as we used to.  Ten years-ago our strategic consulting work often included “alignment” projects.  Hospital administrators wanted deliberate plans to ensure that key groups of physicians were aligned with…

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I know most of you are on the front lines of this pandemic. Your day is filled with critical decisions and endless questions:  What is our ED doing?  Do we have available ICU beds? Is our staff using PPE effectively?  What are the recommendations from the government, today? Will there be anything left in the…

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